Terms Of Service

Terms of Service

Overview

This website is operated by DUFINS. Throughout the site, the terms “we,” “us,” and “our” refer to DUFINS. DUFINS offers this website, including all information, tools, products, and services available through it, to you, the user, conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or made available by hyperlink. These Terms apply to all users of the website, including browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you must not access the website or use our Services.

Any new features or tools added to the store will also be subject to these Terms. We may update, change, or replace any part of these Terms by posting a revised version on this page. Where required by applicable law, we will provide appropriate notice of material changes. Your continued use of the website after the effective date of any changes constitutes acceptance of the revised Terms, without prejudice to any mandatory rights you may have as a consumer.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and Services to you.

Section 1 — Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your country or place of residence. If you permit a minor dependent to use this website, you are responsible for supervising their use of the Service, to the extent permitted by applicable law.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws while using the Service, including intellectual property and copyright laws.

You must not transmit viruses, worms, malware, or any other code of a destructive or harmful nature.

Section 2 — General Conditions

We reserve the right to refuse, suspend, or restrict the Service where reasonably necessary and permitted by law, including in cases of suspected fraud, misuse, security risk, sanctions, export restrictions, payment issues, abusive behavior, or violation of these Terms.

Where you are a consumer located in the European Union, we will not restrict access, apply different prices, or impose different sales or payment conditions solely based on nationality, place of residence, or place of establishment, except where a distinction is objectively justified or permitted by applicable law, including customs, tax, export-control, licensing, delivery, or product-specific restrictions.

You understand that content you submit, excluding payment-card information, may be transferred over different networks and adapted to technical requirements of connecting networks or devices. Payment-card information is encrypted during transmission in accordance with the standards used by our payment providers.

You may not reproduce, duplicate, copy, sell, resell, or commercially exploit any portion of the Service, access to the Service, or contact made available through the website without our prior written permission, except where permitted by law.

Headings are included for convenience only and do not limit or otherwise affect these Terms.

Section 3 — Accuracy, Completeness, and Timeliness of Information

General information made available on this website may not always be complete, current, or suitable as the sole basis for a decision. You should consult primary or more current sources where appropriate.

This does not limit our responsibility for the accuracy of material product information, prices, delivery terms, or other information that applicable law requires us to provide before you place an order.

The website may contain historical information provided for reference only. We may update or modify website content at any time, subject to our obligations regarding confirmed orders and applicable consumer law.

Section 4 — Modifications to the Service and Prices

Prices and product availability may change without prior notice. Any change will not affect the price of an order that has already been accepted and confirmed by us, except where you expressly agree otherwise or where applicable law permits correction of an obvious error.

We may modify, suspend, or discontinue the Service, or any part of it, where reasonably necessary. This will not affect mandatory rights or obligations relating to orders already confirmed.

Section 5 — Products and Services

Certain products or Services may be available exclusively online and may have limited quantities. Returns, exchanges, withdrawals, refunds, and cancellations are governed by our Refund Policy and by any mandatory consumer rights applicable to you.

We make reasonable efforts to display product colors, images, measurements, and details accurately. However, the appearance of colors may vary depending on the screen, device settings, lighting, and other technical factors.

We may limit sales or quantities where reasonably necessary, including for stock management, fraud prevention, suspected resale, customs or export restrictions, legal compliance, delivery limitations, or product-specific restrictions. Such limitations will not be applied in an unlawfully discriminatory manner.

Product descriptions, availability, and pricing may be changed for future orders. We may discontinue a product at any time. An offer is void where prohibited by law.

Unless otherwise stated, products are intended for ordinary personal use. Customers must follow any care, use, safety, sizing, and maintenance instructions supplied with the product.

Section 6 — Orders, Billing, and Account Information

Placing an order constitutes an offer to purchase. An order is accepted only when we send an order confirmation or dispatch confirmation, depending on the checkout process used and applicable law. An automatically generated acknowledgement of receipt does not necessarily constitute acceptance where the law allows otherwise.

We may refuse, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, payment failure, incorrect or incomplete information, stock unavailability, obvious pricing or product-information errors, sanctions or export restrictions, suspected unauthorized resale, or legal restrictions.

Restrictions may apply to orders placed through the same customer account, payment method, billing address, shipping address, device, or household. They will not be applied in a manner that unlawfully discriminates against consumers.

If we change or cancel an order, we will attempt to notify you using the email address, billing address, telephone number, or other contact information provided at checkout. If payment has already been collected for an order that we cancel, we will issue the appropriate refund in accordance with applicable law and our Refund Policy.

You agree to provide current, complete, and accurate purchase and account information and to promptly update information needed to process your transactions and contact you.

For more information, review our Refund Policy.

Section 7 — Optional Third-Party Tools

We may provide access to tools, integrations, or services supplied by third parties that we do not control.

To the extent permitted by law, these tools are provided “as is” and “as available,” subject to the third party’s own terms and policies. We are not responsible for third-party tools beyond any responsibility that cannot lawfully be excluded.

Your use of optional third-party tools is at your discretion. You should review and understand the terms and privacy practices of the relevant provider before using them.

Section 8 — Third-Party Links and Services

Our Service may contain content, products, integrations, or links provided by third parties.

Third-party links may direct you to websites that are not owned or controlled by DUFINS. We are not responsible for the content, availability, security, accuracy, or practices of third-party websites, except where applicable law provides otherwise.

Before completing a transaction with a third party, review its terms and policies. Questions or complaints relating exclusively to a third party’s products or services should be directed to that third party.

Section 9 — User Comments, Reviews, Feedback, and Submissions

If you submit comments, reviews, suggestions, photographs, videos, ideas, or other materials (“Submissions”), you grant DUFINS a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, translate, adapt, publish, display, and distribute those Submissions for operating, improving, and promoting our business and Services, subject to applicable law and our Privacy Policy.

You retain ownership of your Submissions. This license does not authorize us to use your image or personal data in a manner prohibited by applicable privacy, consumer, or personality-rights laws.

We may monitor, moderate, edit, refuse, or remove Submissions that we reasonably believe are unlawful, misleading, fraudulent, offensive, threatening, defamatory, infringing, or otherwise inconsistent with these Terms.

You represent that your Submissions are accurate, that you have the necessary rights and permissions to provide them, and that they do not violate any third party’s intellectual property, privacy, publicity, or other rights. Submissions must not contain unlawful, abusive, obscene, deceptive, or malicious content, viruses, or malware.

Section 10 — Personal Information

Our collection and processing of personal information through the store are governed by our Privacy Policy, applicable data-protection law, and the privacy notices presented when information is collected.

Section 11 — Errors, Inaccuracies, and Omissions

Our website or Service may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery estimates, stock, or availability.

We may correct errors and update information at any time. If we identify a material or pricing error after you place an order, we will contact you before processing it whenever required by law. Where appropriate, you may confirm the order using the corrected information or cancel it for a full refund. We will not charge a higher corrected price without your agreement.

Nothing in this section limits any mandatory rights you may have where information, advertising, or pricing is legally binding.

Section 12 — Prohibited Uses

You may not use the website, the Service, or its content:

  1. for any unlawful, fraudulent, or unauthorized purpose;

  2. to encourage or participate in unlawful acts;

  3. to violate applicable laws, regulations, or third-party rights;

  4. to infringe intellectual property, privacy, publicity, or other rights;

  5. to harass, threaten, abuse, defame, or unlawfully discriminate against any person;

  6. to submit false, misleading, or fraudulent information;

  7. to transmit viruses, malicious code, or harmful technology;

  8. to collect, track, or process another person’s data without a lawful basis;

  9. to spam, phish, scrape, crawl, or use automated systems in a manner that disrupts or burdens the Service;

  10. to interfere with, test, bypass, or circumvent security features or access controls; or

  11. to use the Service for obscene, exploitative, or otherwise unlawful activity.

We may suspend or terminate access for prohibited use, subject to applicable law.

Section 13 — Disclaimer of Warranties and Limitation of Liability

We do not guarantee that the Service will always be uninterrupted, timely, secure, or error-free. Temporary interruptions may occur because of maintenance, technical issues, network failures, third-party services, events beyond our reasonable control, or other operational reasons.

To the fullest extent permitted by law, the website and Service are provided “as is” and “as available.” Products remain subject to all descriptions, express commitments, legal guarantees, warranties, and mandatory consumer protections that apply to the transaction.

To the fullest extent permitted by applicable law, DUFINS and its directors, officers, employees, affiliates, agents, contractors, suppliers, and service providers will not be liable for indirect, incidental, punitive, special, or consequential loss arising from the use of the Service or products purchased through it.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, willful misconduct, gross negligence where it cannot be limited, death or personal injury caused by negligence, violation of mandatory data-protection obligations, defective-product liability that cannot be excluded, or any other liability that applicable law does not permit us to exclude or limit.

If you are a consumer, nothing in these Terms limits your mandatory statutory rights, including rights relating to conformity of goods, remedies for defective products, legal guarantees, withdrawal from distance contracts, refunds, and fair contract terms.

Section 14 — Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless DUFINS and its affiliates, officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, and suppliers from third-party claims, losses, and reasonable legal costs arising directly from your unlawful use of the Service, your material breach of these Terms, or your violation of a third party’s rights.

This section does not apply to the extent that a claim results from our own breach, negligence, willful misconduct, or violation of applicable law, and it does not impose liability on a consumer where such liability would be unfair or prohibited by law.

Section 15 — Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law or, where necessary, severed. The remaining provisions will continue in effect.

Section 16 — Termination

These Terms remain effective until terminated by you or us. You may stop using the Service at any time.

If we reasonably determine that you have materially violated these Terms or used the Service unlawfully, we may suspend or terminate your access. Termination does not affect rights, obligations, payments, liabilities, or consumer protections that arose before termination, including those relating to orders already placed.

Provisions that by their nature should survive termination will remain in effect, including provisions concerning intellectual property, liability, payment obligations, dispute resolution, and governing law.

Section 17 — Entire Agreement and No Waiver

These Terms, together with the policies and notices referenced on the website, constitute the agreement between you and DUFINS regarding your use of the Service, without excluding pre-contractual information or consumer rights that applicable law makes binding.

Our failure or delay in exercising a right does not waive that right. Any ambiguity will not automatically be interpreted against either party where applicable law provides otherwise.

Section 18 — Governing Law

These Terms and any separate agreements through which we provide Services are governed by the laws of the Federative Republic of Brazil, without regard to conflict-of-law rules, unless mandatory applicable law requires otherwise.

If you are a consumer habitually resident in the European Union, the European Economic Area, the United Kingdom, or another jurisdiction with mandatory consumer-protection laws, this choice of law does not deprive you of protections that cannot be excluded under the laws of your country of habitual residence. Nothing in these Terms prevents you from bringing proceedings before a court or authority available to you under mandatory applicable law.

Section 19 — Complaints and Dispute Resolution

If you have a complaint regarding a product, order, payment, delivery, or our Service, please contact us first at support@dufinsstores.com so that we can try to resolve the matter directly.

Where applicable, consumers may also submit complaints to competent consumer-protection authorities or use an available court or out-of-court dispute-resolution body in their country. Consumers in the European Union, Norway, or Iceland may find information about national consumer dispute-resolution bodies through the European Commission’s consumer redress portal.

Unless mandatory law requires otherwise or DUFINS expressly agrees in a specific case, our participation in an out-of-court alternative dispute-resolution procedure is voluntary.

Section 20 — Changes to These Terms

You may review the current version of these Terms at any time on this page.

We may update or replace these Terms by posting a revised version on the website. Where required by law, we will provide appropriate notice of material changes. Changes will apply prospectively from their effective date and will not reduce mandatory rights relating to orders placed before that date.

Section 21 — Contact Information

Questions, notices, or complaints regarding these Terms should be sent to:

DUFINS
Email: support@dufinsstores.com
Website: dufinsstores.com

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